So my advice to top Guest paying top $ to AVOID Palace suite 13002 to Palace suite 13020. I paid for my family to enjoy Palace suite room to have quality time togather, we have child n pregnant daughter to go thru horror night sleep. There might b staff using the gym as the 4000guest are deny entry after 1am. The staff experience himself the banging noise from deck 15, which he admitted it is from the fitness gym. The housekeeping staff came, I invited him to the room, the staff was in the room for about 5mins. Than she send housekeeping staff to my room to check. I called up the receptionist, Ms Suan answer the call and told me the fitness gym is closed at 1am. The next day, we talk to the butler service and he take note.Ģnd night, 230am, we again were disturbed by the loud bang which I guess the weights or dumb bell drop to the floor at deck 15 in the fitness gym. The sound and feeling is like being PUNCHED very hard in the chest as we enclosed in the metal cubical room. 5am in the morning, We were bombed by loud sound above and shaken us the whole early morning to wake up. Above the Palace suite room is deck 15 "Crystal Life FITNESS" which I attached the floor plan and photo.ġst night. We are staying in the Genting dream cruise for 2nights sailing to high sea. We are 7member in the family seeking for the year end 2017 gathering. 3rd room-2adult which my daughter is pregnant.
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